Company name: Lustertech,Inc.

CEO: Keiji Sugasawa

Location:3F, Suncity bldg., 4-14-5, Gonokami,

Hamura-city, Tokyo 205-0011 JAPAN

TEL:  +81 42-578-9725 

FAX:  +81 42-578-9726


Price: Displaying on each item

Shipping cost: Depends on the destinations(worldwide) but usually 4,000 yen by EMS(Japanese postal service). If you prefer other carrier, let us know.

How to order: By phone, by FAX, by E-mail, or via this website.

How to pay: You should transfer the money via bank.

You should make a payment in advance within 1 week after you order.

If we can't confirm the transfer after 1 week, it will be automatically canceled.

Customers should be responsible for bank transfer fees.

Product delivery: We ship to anywhere in the world. 

However, it may not be delivered to some areas such as remote islands.

In-stock items will usually be delivered within 2 days after ordering/confirming the payment, domestic made-to-order products within 2-3 weeks, and imported products within 2-3 months.

Return Policy: In the unlikely event that the product is damaged during shipment or arrives in an incorrect order, we will replace it. 

Within 7 days after the item arrives, please return the product by courier with freight collect.

We cannot accept exchanges or returns other than the above cases, but if you have any questions when the item arrives, please inform us by e-mail or telephone.